Contact
How to reach us
Pakka is run by a single proprietor. Email is answered directly, usually within one working day.
Business details
| Legal entity | Pakka — sole proprietorship |
|---|---|
| Proprietor | Apoorv Saraogee |
| Registration | Udyam-registered micro enterprise (MSME); registration number shared with counterparties on request |
| Registered in | India |
| apoorv@outlook.com |
Support
For anything to do with your account, your calendar, billing, or a booking that did not behave as expected, write to apoorv@outlook.com.
Support is provided in Hindi and English. You may write in either.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made under it, the name and contact details of the Grievance Officer are published below.
Apoorv Saraogee
Grievance Officer, Pakka
apoorv@outlook.com
Grievances relating to the processing of personal information are acknowledged within 48 hours and resolved within 30 days of receipt.
Refunds and cancellation
Requests to cancel a subscription, and any question about a charge, should also go to the email address above. The terms that apply are set out in the refund and cancellation policy.